SAGE & THYME is currently used as the gold standard in communication training in England and is being rolled out across Forth Valley across all care sectors.

This exciting communication workshop is practice-based and would be relevant for all health & social care staff working in a range of care sectors. It is equally relevant for nursing assistants, patient activity leaders, voluntary/statutory care support staff as well as registered nursing staff.

The workshop will utilise a range of experiential learning & teaching methods including small group discussions, interactive demonstrations and DVD analysis

Why do this workshop?

Research evidence suggests that when faced with the concerns, fears and emotions

of patients/relatives, care workers have a tendency to:

  •  Focus on physical and practical issues in order to save time
  •  Avoid listening to the concerns of patients and their caregivers
  •  Change the subject of focus onto the least threatening aspect of the conversation
  •  Deal with the first concerns before hearing all of the concerns
  •  Give information or advice/reassurance too early


Elaine McManus (Practice Educator, Strathcarron Hospice)

Jackie Higgins (Practice Educator, Strathcarron Hospice)


£35 per person (Includes licensed SAGE & THYME Information Pack and refreshments)

(Places are limited to 30 people due to the practical nature of the workshop)

Apply for this course

For an application form please contact [email protected] or telephone 01324826222 or download an application form.


1.15pm – 1.30pm Coffee and registration

1.30pm – 1.45pm Welcome, housekeeping, ground rules and introduction to Sage and Thyme

1.45pm – 2.00pm Session 1 - Small group work

  • How do you pick up the emotional concerns of a patient/service user?
  • How do you respond to the emotional concerns of a patient/service user?

2.00pm – 2.30pm SAGE and THYME Model – Power point Presentation

2.35pm – 2.45pm Session 2 - Small groups - Exploring the model

  • What similarities do you notice between your discussion in the first group session and the SAGE and THYME model?
  • Do you think that the Sage and THYME model could be helpful in your clinical practice?

2.45pm – 3.00pm Tea/Coffee

3.00pm – 3.35pm Facilitated Rehearsal - Practical demonstration of SAGE and THYME model

3.35pm – 4.10pm Facilitated Rehearsal – second scenario

4.10pm – 4.20pm Session 3 - Small groups What have you learned?

4.20pm – 4.30pm Evaluation and Close

Booking for this event has now closed.