How to Refer:

Health and Social Care professionals can make referrals via telephone on 01324 826222 or 07881 511571 between 9am and 5pm, 365 days per year.  Or by completing the Referral Formand emailing it to [email protected]

In some cases, we may be able to offer support on the day of referral.


Giving choice when it matters

We know that most people in their final days of life would prefer to be at home if at all possible - and be with those who are important to them. However, worries about what might happen and the burden on families often results in people going into hospital to die.

Strathcarron [email protected], like all our services, is free of charge. As a service [email protected] aims to provide personal, practical and emotional support at this crucial time in people's lives to enable them to stay at home right to the end. 

The [email protected] Team work closely with District Nursing teams, Social Services and the wider Hospice team such as Clinical Nurse Specialists and Allied Health Professionals to provide care and support for people at home.

Referrals to the service can be made by any Health and Social Care professional if the individual and their family are agreeable to having this support in their home.

The Lead Nurse and coordinator for [email protected] is Denise Charity.  She co-ordinates a team comprised of a Registered Nurse and Health Care Assistants who are expert in providing care for people in the last weeks of life.

The team aims to:

  • provide personal care to those who are dying at home
  • listen to what's important to people who are dying and their families, with appreciation that this can change on a daily basis
  • support and empower people and their families to discuss decisions about their end of life care
  • Support family carers in their caring role
  • Support people to come out of hospital to die at home where this is their preference
  • Support people to remain at home to die and avoid hospital admission where this is their choice

Who is it for?

People who live in Forth Valley and Cumbernauld and Kilsyth, who are in the last weeks of life and want to be at home.

Service Quality

The quality of our [email protected] service is regulated by the Care Inspectorate, who formally inspect the service every year.  They have graded the service as excellent (their highest grade) for the last 3 years.  A copy of the most recent inspection report is available by clicking the link below.

[email protected]

The [email protected] Service has also been externally evaluated and, as well as confirming that the quality of care is excellent, the Report demonstrates that [email protected] successfully reduces the amount of time that a patient spends in hospital in the last two weeks of life.

Read External Evaluation Report

A copy of Care Inspectorate Registration certificate is available by clicking the link below. 

[email protected]

What people have said about [email protected]:

  • “Everyone was incredibly respectful and very professional. We are so grateful.
  • “It is comforting to know that she is now at peace. Please accept heartfelt thanks from myself, and all of the family. You have a fantastic team, and everyone made such a difference. The staff are worth their weight in gold. Thank you so much”
  • “The care received was exceptional. Every single individual that cared for Mum was nothing but professional in all that they did. Thank you”.
  • [email protected] went above and beyond. They made my mum laugh and feel comfortable. They were also able to see she needed more help and managed to come back later that day. Their advice was great”.