Referrals for all Hospice services can be made via SCI gateway.

For referral to community services, including the Strathcarron Clinical Nurse Specialist Team, please use the Community Referral Formwhich can be submitted by email to [email protected].

To refer to our Hospice at Home service, telephone referral is preferred, please call 07881 511517. A community referral form will be also accepted.

For referral to our In Patient Unit:

• If the patient is known to us, we will require the Proformaform to be completed.
• If the patient is not known to us, we require the  In Patient Unit Referral Formand Proforma form to be completed. 

All completed forms can be submitted by email to [email protected].

If the referral is urgent, or you are unsure about whether to refer or not, please call us on 01324 826222 to discuss this further.

Referral Management process

• In hours: Routine referrals are reviewed on a daily basis Monday to Friday and dealt with according to urgency.
• Out of Hours: These referrals are normally dealt with immediately by the doctor and Consultant on call.

Response times

Community Referrals

• The patient and family will be contacted within 2 to 5 working days of a referral to arrange a first visit. We can carry out an assessment more urgently if the need arises.
• Referrers will be notified of the outcome of the first community visit within 2 working days of the assessment.

In patient Referrals

• Patients who require admission to Strathcarron Hospice will be offered a bed at the earliest opportunity.
• We provide GPs with updates on people who are in-patients, as and when required.